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 All transactions are secured using a SSL certificate through GeoTrust for credit cards and PayPal provides a secured checkout process for their transactions. Credit card payments are certified level 1 PCI DSS compliant. 

OUR PROCESS

Thanks for your interest in purchasing a Fanbuild product!

As of December 2016 we have made the following changes:

-We will now be offering FREE SHIPPING (USPS First Class) on all our items which takes 3-5 business days to deliver, shipped from Denver, Colorado. Locals will get their item(s) delivered next day usually.

-We run daily production days so your order might be shipped as soon as same day or up to 3 business days. Keep in mind Saturday and Sunday are not business days.

 -We are professionally screen printing all our designs and have eliminated a lot of products to make our turnaround time more efficient.

SHIPPING

Pricing for USPS First Class
-Orders that are under $30 are $3.49
-Orders that are between $30 - $43.99 are $4.99
-Orders that are between $44 - $74.99 are $6.99
-Orders over $75 are FREE

Please allow up to 1-3 business days for handling unless otherwise specified on a product page. 

First Class USPS takes approximately 3-5 business days for delivery. Starting December 2016 we will offer this service for free with orders. 

Additional shipping options:

USPS Priority takes 2-4 days for delivery.  For an additional $9.99 we will ship your order with priority shipping.

UPS 2DAY is a great option for $19.99 if you're in a hurry and need the merchandise quickly as possible. Starting December 20th 2016 we will fulfill all UPS 2DAY orders same day or next day (since we make everything on demand we might need an additional handling day to receive the merchandise next day to make). If there is a specific day you need an order delivered by please email us support@fanbuild.com.

International orders will be shipped USPS and take an additional time of 10-20 business days.

We will email you once your order is shipped. 

If you created an account you can login to see your tracking number!

Have questions, email us support@fanbuild.com with your order number so we can assist you. 

BUSINESS HOURS FOR CUSTOMER SERVICE

Most of our time is used in production and fulfillment and customer service emails will be handled later in the day M-F if you email us.

DISCOUNT BULK

Want to buy more than 5 of a product? We will gladly give you a promo code for a discount! Email us at business@fanbuild.com.

WHOLESALE

We do offer wholesale pricing with a minimum of 50. Contact business@fanbuild.com for more information.

OWNER / BUSINESS INQUIRIES

Contact business@fanbuild.com for business inquiries only.

RETURNS / EXCHANGES / CANCEL

We currently do not offer exchanges or returns because our products are produced on-demand based on your request. We can not cancel orders once they are placed into production. 

All merchandise is designed and printed in the U.S.A. 

Fanbuild was established in 2014 and based out of Denver, Colorado.

By purchasing any items on Fanbuild you agree to these terms.